Shipping policy
Processing Time
At Vesperassa, we process all orders within 1–3 business days.
Orders are not processed or shipped on weekends or holidays.
During peak seasons or high-volume periods, processing may take slightly longer. If there is any significant delay, we will notify you by email.
Shipping Time
🌎 Worldwide Shipping – Vesperassa
We ship globally! Estimated delivery times and shipping costs are as follows:
United States
-
Expedited Shipping: 6–12 business days – $15.99
-
Standard Shipping: 10–18 business days – Free
Canada, United Kingdom & Europe, Australia & New Zealand, Other Regions
-
Expedited Shipping: 7–14 business days – $19.99
-
Standard Shipping: 12–20 business days – $5.99
Please Note: Shipping times may vary due to weather conditions, customs inspections, or carrier delays beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on destination and weight.
We occasionally offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number.
Please allow 24–48 hours for your tracking information to update after dispatch.
Customs, Duties & Taxes
Dogorra is not responsible for any customs fees, import duties, or taxes that may apply to international orders.
All charges imposed during or after shipping are the customer’s responsibility.
Lost or Delayed Packages
If your order appears lost or delayed, please contact us at info@vesperassa.com.
We will assist you in contacting the carrier and work with you to find a solution.