Shipping policy

Processing Time

At Vesperassa, we process all orders within 1–3 business days.

Orders are not processed or shipped on weekends or holidays.

During peak seasons or high-volume periods, processing may take slightly longer. If there is any significant delay, we will notify you by email.

Shipping Time

🌎 Worldwide Shipping – Vesperassa

We ship globally! Estimated delivery times and shipping costs are as follows:

United States

Expedited Shipping: 6–12 business days – $15.99
Standard Shipping: 10–18 business days – Free

Canada, United Kingdom & Europe, Australia & New Zealand, Other Regions

Expedited Shipping: 7–14 business days – $19.99
Standard Shipping: 12–20 business days – $5.99

Please Note: Shipping times may vary due to weather conditions, customs inspections, or carrier delays beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on destination and weight.

We occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number.

Please allow 24–48 hours for your tracking information to update after dispatch.

Customs, Duties & Taxes

Dogorra is not responsible for any customs fees, import duties, or taxes that may apply to international orders.

All charges imposed during or after shipping are the customer’s responsibility.

Lost or Delayed Packages

If your order appears lost or delayed, please contact us at info@vesperassa.com.

We will assist you in contacting the carrier and work with you to find a solution.